Frequently Asked Questions

GENERAL
DO YOU DO EXCHANGES OR RETURNS?

Please checkout the Returns & Exchanges page for more info.

WHERE IS JOTTED DESIGNS BASED?

We are based in the U.S. 

WILL YOU ONLY BE DOING BOLLYWOOD DESIGNS?

Nope, we are just starting off with a Bollywood category and we'll be adding new designs in different categories very soon!

CAN YOU DESIGN A T-SHIRT FOR US?

We sure can! We will make a custom design for you based on your requirements and have it printed on a tshirt, tank top, etc.

For more information, send us an email to customerservice@jotteddesigns.com and one of our team members will reach out to you within 24 hours.

CAN WE GIVE YOU SUGGESTIONS AND IDEAS?

Absolutely! We want to make Jotted Designs the best possible and so we are open to any suggestions or ideas that you may have. If you share a design idea with us, then we might make it a reality and add it to our shop if our team really likes it.

SHIPPING
WHEN WILL MY ORDER BE SHIPPED OUT?

Well there are 2 processes to consider. The first is the fulfillment time which generally takes 2-6 business days. The second is the shipping time which varies depending on which courier service you choose at checkout. So once your order has been fulfilled, it will be sent out for shipping and you will then receive an email with the tracking information if applicable.

DO YOU SHIP INTERNATIONALLY?

Jotted Designs ships all over the world!

Duty (Customs) Fees: These fees are not included in the shipping price of your order. These fees are calculated at the shipping destination and must be paid upon delivery. Depending on the country, different fees will apply.

HOW MUCH DOES SHIPPING COST?

We offer a variety of shipping options for both domestic and international customers, which you'll see during the checkout process when you enter the shipping address. The cost of each option depends on the products in your order and the shipping destination. 

NEED MORE QUESTIONS ANSWERED?

Send us an email to customerservice@jotteddesigns.com and someone from our team will get back to you within 24 hours.